The differentiation between the assets offered by the different companies is increasingly lower. Therefore, after-sale maintenance is becoming a key business to achieve competitive edge capable of gaining the loyalty of the customers and generating recurrent income.
Investing in this area allows us to help our customers to design custom maintenance plans, to perform an optimal dimensioning of critical resources (surplus, people, etc.), to establish efficient operating strategies that guarantee the correct deployment of the after-sale service, in addition to the continuous adequacy of these maintenance plans and the evaluation of the non-reliability during its life cycle.
https://www.ikerlan.es/en/lines-of-research/area/operations-and-maintena...
Engineering & Technology